Refund policy

We want you to be happy with your Honda Gold Wing parts order. If something isn't right, here's how returns and refunds work at WingPartsDepot.com.

 

Return window: You have 30 days from the delivery date to request a return.

 

Eligibility: Parts must be unused, uninstalled, and in the same condition you received them, in their original packaging. Electrical parts, gaskets, and special-order items may not be eligible for return once opened or installed. If you're unsure about fitment, contact us before ordering.

 

How to start a return: Email us at info@lisbononwheels.com with your order number and the reason for the return. We will confirm eligibility and provide return instructions.

 

Return shipping: Return shipping costs are the buyer's responsibility, unless the item arrived damaged, defective, or incorrect, in which case we cover the cost.

 

Refunds: Once we receive and inspect the returned part, we will notify you and process your refund to the original payment method, typically within 5-10 business days of receiving the return.

 

Damaged or incorrect items: If your part arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos so we can resolve it quickly at no cost to you.

 

Cancellations: Because parts are ordered from our supplier once you place your order and we do not keep stock, cancellations can only be accepted before the order has been placed with the supplier. Contact us as soon as possible if you need to cancel.

 

Questions? Reach us at info@lisbononwheels.com.