Política de envio

WingPartsDepot.com ships worldwide from Portugal (European Union).

How our orders work

We do not keep stock. Every part is ordered from our official Honda parts supplier as soon as your order is confirmed, checked and repacked by us, and then shipped to you. This is what allows us to offer a wide range of genuine and quality aftermarket Gold Wing parts at fair prices.

Processing (handling) time

  • Standard items: dispatched within 10 business days of your order.
  • Items marked "sourced to order" in the product description: dispatched within the time stated on the product page (typically 15-20 business days).
  • If your part is delayed by the supplier for any reason, we will email you with an updated estimate. You may cancel for a full refund at any time before the part has shipped.

Carrier and tracking

Orders are shipped by DHL Express, UPS or FedEx, always with tracking. You will receive a shipping confirmation email with the tracking number as soon as your parcel leaves us.

Estimated delivery times (after dispatch)

Destination Estimated transit
Portugal 1-2 business days
European Union 2-4 business days
United Kingdom, Switzerland, Norway 2-5 business days
United States and Canada 3-6 business days
Australia, New Zealand, Japan 4-8 business days
Rest of world 5-10 business days

These are carrier estimates and are not guaranteed. Customs inspections can add a few days for deliveries outside the EU.

Shipping costs

Shipping is calculated at checkout based on the weight of your order and the destination. Orders with several parts are combined into a single parcel whenever possible.

Customs duties and taxes (outside the EU)

Prices include Portuguese VAT for deliveries within the European Union. For deliveries outside the EU (including the United Kingdom, United States, Switzerland and Norway), import duties, VAT/sales tax and carrier brokerage fees may be charged by your country and are the responsibility of the buyer. WingPartsDepot has no control over these charges. If a parcel is refused because of unpaid duties and returned to us, the shipping cost and any return fees are deducted from the refund.

Address accuracy

Please check your delivery address carefully at checkout. We are not responsible for parcels sent to an incorrect address supplied by the customer. Contact us immediately if you notice an error - we can correct it before dispatch.

Lost or damaged parcels

If your tracking shows no movement for more than 10 business days after dispatch, or your parcel arrives damaged, contact us within 48 hours of delivery (with photos, for damage) at info@wingpartsdepot.com. We will open a claim with the carrier and send a replacement or refund - you will not be left without your part or your money.

Questions?

Email info@wingpartsdepot.com - we reply within 1-2 business days.